By outsourcing your IT services to CloudTechLabs, you free up your IT staff to focus on patient and client needs and not on the day-to-day management of infrastructure-based IT services.
- Help Desk operations based in Virginia operational 24x7x365
- Our Help Desk first-call resolution rate is above industry average
- An advanced incident management system that helps reduce or eliminate recurring problems
- Use of the industry-leading monitoring and management tools providing proactive infrastructure and applications monitoring
- Data Center hosting, storage, backup and disaster recovery
- A consumption-based pricing model with usage-based or fixed rate pricing
- Full IT infrastructure services at fixed monthly rates eliminating the need for hardware (capital) investments
- Custom designed Service Level Agreements (SLA’s)
Take advantage of being able to scale infrastructure and achieve IT solutions your budget has prevented you from implementing.